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CUSTOMER SERVICE : +33 (0)1 84 60 50 35
CUSTOMER SERVICE : +33 (0)1 84 60 50 35
Return an item

Return an item

For online purchases on the site of 58 FacettesYou benefit from a withdrawal period of 14 days from the date of receipt. Return costs will be borne by 58 Facettes. You can learn more about our return policies here.


Jewelry that has been personalized, modified (engraving, sizing, etc.), or purchased directly in store is not eligible and cannot be returned in this context.

How to return my jewel 58 Facettes ?

Complete our return form 

This will trigger the return procedure. it is a form in which we ask you for 3 pieces of information: your order number, your email address and the jewel(s) you wish to return. You will receive an e-mail confirming that we have received your request.

You are contacted by our customer service

Our customer service will contact you and you will receive a return label. under 48h worked.

Deposit of the jewel at the post office

After taking care to pack the jewel well so that it is not damaged during transport, print the return slip and affix it to the package.


The reimbursement of your jewel will be triggered upon confirmation of its good reception by the seller. You can track your return package using the tracking number on the prepaid return label provided to you.

I want to return my jewelry

Sold at best price. Simply & Quickly.

Any questions?

+33 (0) 1 84 60 50 35