SELL YOUR JEWELRY
HOW TO SELL
My listings
You will find answers to the most frequently asked questions about your ads on 58 Facettes. If you cannot find the answer you are looking for, do not hesitate to contact us.
To view and manage your current listings, log in to your seller account, then navigate to the "My Items for Sale" section. Here you will be able to view all your active listings and check their status.
For reasons of security and integrity of the sales process, any modification or deletion of a listing must be carried out by our team. If you would like to modify or remove a piece of jewelry from sale, please contact us directly. We will take care of the necessary modifications or arrange the return of the jewelry.
If you would like to remove a piece of jewelry from sale and get it back, contact our customer service. We will organize the secure return of your jewelry after receiving your request.
In the "My items for sale" section, you will see a status indicator for each listing. If the status is "Online", this means that your jewelry is currently visible and available for purchase on the platform.
The description of your consignment jewelry is written by our experts to guarantee its accuracy and compliance with the quality standards of 58 Facettes. For this reason, it is not possible to modify the description after it has been posted online for consignment jewelry.
If you wish to recover your jewelry after having placed it on consignment, you must contact us to organize its return. Here are the conditions to be respected:
-
In the event of early termination of the contract
(within less than 3 months from the date of shipment or hand delivery):
You will have to cover the return costs, according to the following price list:
Sale price of the jewel up to €2999,99
: €15 including tax for return costs per piece of jewelry.
Reserve price of the jewel from €3000,00 to €7999,99
: €30 including tax for return costs per piece of jewelry.
Reserve price of the jewel from €8000,00
: €60 including tax for return costs per piece of jewelry.
A fixed amount of €70 including tax per piece of jewelry will also be invoiced to compensate for the marketing costs incurred by 58 Facettes, including expertise, cleaning, polishing, workshop revision, professional photo shooting, and online posting.
-
If the jewelry is recovered after 3 months
from the date of shipment to 58 Facettes, return costs will be the responsibility of 58 Facettes.
-
In the event of non-compliance of the jewelry
in relation to the elements discussed with our Expert, 58 Facettes reserves the right to refuse the deposit. In this case, the jewelry will be returned at your expense, according to the same price list.
These conditions make it possible to cover the costs incurred by 58 Facettes for the management of your jewelry during the sales process. If you have any further questions or would like to arrange a return, please contact our customer service.
Here are some tips to optimize the sale of your jewelry on 58 Facettes :
-
Track email notifications
: Enable and regularly monitor notifications from 58 Facettes to stay informed of updates about your listings. This ensures you don't miss offers or other important information.
-
Respond quickly to offers
: When you receive price offers, respond to them promptly. A quick response shows that you are engaged and can increase your chances of closing a sale.
-
What discount can I accept on the price of my jewelry?
We see that on average, our sellers grant discounts between -5% and -20% of the sale price.
-
Avoid declining an offer : It is always better to make a counter-offer rather than decline an offer. Statistically, a counter-offer increases your chances of selling your jewelry by 2x, even if this counter-offer is close to the sale price. When an offer is declined, we find that the potential buyer moves on in 90% of cases. Finally, accepting an offer allows you to maximize your chances of selling.
If you still have any questions,
do not hesitate to contact us.
Contact us